Medical Office Support

Today’s busy healthcare field offers many opportunities for administrative support roles. You can be an important part of medical offices and enjoy patient contact without being involved in clinical or invasive procedures with the medical office support program.

  • Enter the workforce quickly with this 19-credit certificate and then continue your education for further opportunities.

two women talking in medical office

Medical Office Support Certificate

The Medical Office Support program prepares students to provide administrative support in various healthcare settings such as hospitals, medical offices or outpatient clinics, insurance companies, and other private and public sector healthcare settings. They perform a variety of tasks vital to the operation of a medical office including dealing with patients, filing medical documents and handling insurance forms, and handling anything that comes up in a clinical office.

Note: This program includes a ground-based component, such as an internship or clinical experience. Your student success navigator can help you better understand the requirements.

Sample Courses

This course provides an overview of medical terminology to include word roots, prefixes, and suffixes, building of words using word parts, words not built from word parts, common medical abbreviations, and proper spelling and pronunciation of medical terms. This class is not required if a previous medical terminology course has been taken and passed with a 2.5 grade or higher.

This course provides foundational knowledge of body structures and their functions through a body systems approach. May be taken as part of a program or to help prepare the student for more advanced anatomy and physiology courses.

Through written and computerized medical office simulations the student will learn basic concepts and medical administrative practices. Topics include: medical office health information management, oral and written communication skills, patient account management, bookkeeping and accounting practices, electronic transmission of data, preparation of correspondence, understanding document content and use, reception and telephone etiquette, appointment scheduling and legal issues.

Certificate Details


Median earnings for medical secretaries and administrative assistants is $37,450 annually.


Employment is expected to increase 11 percent in the coming years.


Jackson County

If you reside in Jackson county, Michigan.


In Michigan

If you reside in the state of Michigan.


Out of Michigan

If you reside outside the state of Michigan.


Estimated program costs include tuition, fees and digital textbooks based on 2022-2023 tuition rates. Please note that these costs are only estimates and an individualized financial plan will be created when a student meets with their Student Success Navigator.


We’re here to support you and answer your questions!

Get Started
Young male in yellow shirt at computer