Computer Support Specialist

Computer support specialists provide technical assistance, support and advice to individuals and organizations that depend on information technology. They work within organizations that use computer systems, for computer hardware or software vendors, or for third-party information technology (IT) organizations that provide support on a contract basis, such as help-desk service firms.

Be in demand in today’s computer technology field with this computer support certificate program.

Two females with headsets computer support specialist

Program Requirements
Earnings & Outlook
Cost

Computer Support Specialist Certificate

Students completing this certificate are prepared to assume a variety of positions in a computerized office setting. Students completing this certificate may find jobs as computer support specialists, computer applications specialists, information office managers, end-user support technicians, information systems associates, personal computer (PC) coordinators, or software specialists.

Note: This program includes a ground-based component, such as an internship or clinical experience. Your student success navigator can help you better understand the requirements.

Sample Courses

Course covers basic computer theory, logic, technological evolution, fundamental PC components, I/O peripheral identification, implementation, functionality, and printer fundamentals / types / diagnostics / troubleshooting / basic repair.

This course introduces Linux to experienced computer users and to those with a basic knowledge of computers. Students will install and configure a distribution of Linux. They will learn to use a command line shell and a GUI to manage the file system, create user and group accounts, and manage file permissions. This course will cover how to set up a Linux system on a TCP/IP network, bash shell concepts, printing and installing programs Linux.

The student will be introduced to computer network vulnerabilities and threats and how to safeguard computer networks from those vulnerabilities and threats. This course will expose the student to network security planning, network security technology, network security organization and the legal and ethical issues associated with network security. In this course, students will learn the skills necessary for Security+ certification.

Certificate Details

Earnings

Wages for a computer support specialist range from $33,600 to $76,000, with a median wage of $51,550 annually.

Outlook

Employment for computer support is expected to grow from 8-11 percent in the coming years.

Certificate

Jackson County

If you reside in Jackson county, Michigan.

$4,286

In Michigan

If you reside in the state of Michigan.

$4,654

Out of Michigan

If you reside outside the state of Michigan.

$5,694

Estimated program costs include tuition, fees and digital textbooks based on 2022-2023 tuition rates. Please note that these costs are only estimates and an individualized financial plan will be created when a student meets with their Student Success Navigator.

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